Office NO 10
5th floor

5-Floor, MAI Tower
Al Nahda-1, Dubai, UAE

Sun - Thur 8.00 - 17.00
Friday, Saturday Closed


Customer Relationship Management (CRM) refers to the methodologies and tools that help businesses manage all any transactions related to company from visa processing staff documents ,tracking orders coordinate between all companies department HR public relation account and reporting to the management with organized way.

Genius CRM gathers data through all phases of the VISA process tracking order billing, archive, HR Service and provides a complete picture, allowing business Owners/Managers Systems helping to understand the government steps of visas services, renewal license, full data base of staff crm cam helping the HR for reminding the expiry of visa of staff which supporting to avoided fine and penalty, CRM can develop efficient strategy in managing and storing information on leads. The purpose of a CRM system is to organize and archive all data related to the employee and company implementing a CRM System gives businesses the tools to manage, measure, and improve processes.

CRM software is a category of software that covers an extensive set of applications and software designed to help businesses, manage customer data and customer communication, access business information, and also manage employee, and partner relationships. Typically, Customer management system is used in the enterprise,

Client relationship management is a policy employed by a business in which a continuous level of commitment is maintained between the business and other parties. Relationship controlling can be between a business and its customers and between a business and other industries.

The System combines customer information and documents into a single CRM database so business users can more easily access and manage it. The other principle elements of this product incorporate recording different client collaborations (over email, telephone calls, online networking or different stations, contingent upon System capacities), robotizing different work process procedures, for example, assignments, logbooks and alarms, and giving administrators the capacity to track execution and profitability in light of data logged inside the System.

Services module:

  • Tracking the visa process with budgeting (new vis /renewal / cancelation /modify relative , ID , medical , OHC ) related to labour and immigration
  • Services related to DED ( renewal license /new visa / modify /name reservation…etc)
  • Permit services (DM civil defence )

Benefits of CRM Software

  • Easy to use Iterative Dashboard
  • Share CRM data with users as per their job role
  • Manage Leads & Contacts
  • Log Activities - Call / Visits / Meeting
  • Work Flow Management
  • Reporting dashboard
  • Stay updated through proper communications - all times /all users
  • Tracking your order
  • Monthly and weekly report
  • Managing your orders
  • HR supporting
  • Archive
  • Billing
  • Budgeting
  • Date security & better data transferability Better internal communication
  • Filing documents Better internal communication
  • Tracking your order
  • Monthly and weekly report
  • Managing your orders
  • Employee Management
  • Salary/Payout Management (Bank Transfer + WPS)
  • Provident Fund Management (EOS management)
  • Overtime Management
  • Attendance Management
  • Employee appraisal management
  • Recruitment Management for HR Department
  • Live Reporting Dashboard
  • Deposit the salary in staff account
  • Managing WPS in Labour system monthly

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Mai Tower Building Office 510
Al Nahda-1, Dubai, UAE
+ 971 4 338 3326
Sun - Thur 8.00AM - 6.00PM
Friday, Saturday Closed

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